Terms of Service

Web Hosting Monitor provides tools for monitoring selected websites, domains, certificates, DNS information, heartbeat events and related service indicators. These Terms govern use of the service along with any plan-specific terms provided at the time an order is accepted.

By creating an account or using the service, you agree to follow the applicable terms. If you use the service for an organization, you represent that you have authority to act for that organization.

Provide accurate account information, protect your credentials and keep your contact address current so operational and account notices can reach you. You are responsible for activity conducted through your account unless applicable law states otherwise.

Tell the team promptly if you suspect unauthorized account access. Do not share secret monitoring tokens or credentials through public contact forms.

Use the service only for websites, domains, public IPs, servers and scheduled jobs you own or are authorized to monitor. You must not use it to scan private infrastructure, bypass access restrictions, interfere with services, distribute malicious software or conduct unlawful activity.

You are responsible for configuring appropriate check intervals and monitoring only targets for which you have the necessary rights.

Monitoring is based on scheduled checks and configured thresholds; it is not a continuous observation of every request or user experience. Alert delivery can be affected by network conditions, providers, queues and external messaging systems.

A reported healthy state does not guarantee that every site function is working, and a reported failure does not prove every customer experienced an outage. Use independent diagnostics and backups as appropriate.

Available features, monitors, status pages, support access and check capabilities depend on the selected plan. The current public pricing pages describe available offers and the plan detail pages provide further information.

Material changes to an active paid arrangement should be handled in accordance with the accepted service agreement and applicable consumer or contract law.

The public pricing page currently states that upgrade requests are reviewed by an administrator and that automatic payment processing is not yet connected to the presented flow. Do not assume that requesting an upgrade automatically authorizes a recurring card payment.

If online subscription checkout is introduced, the applicable charge, currency, tax treatment, renewal period and cancellation instructions should be shown before payment authorization. See the Billing & Payments page for the current public explanation.

If you believe a charge is incorrect or wish to request cancellation or a refund, contact the team with the transaction date, account email and any receipt reference. Do not send complete card numbers or security codes.

Refund eligibility depends on the actual transaction terms, any payment provider conditions, and mandatory applicable law. No universal refund period is promised by this summary.

You remain responsible for the monitor names, URLs, descriptions and other information you submit. Do not publish confidential or personally identifying information in public status pages.

Status pages may share selected checks and historical data with people who have the public address. You must have the necessary rights to provide the information you choose to publish.

Access may be restricted or suspended when reasonably needed to investigate abusive usage, credible security threats, non-payment under an agreed paid plan, or material violations of these Terms.

Where practicable and appropriate, affected account holders should receive relevant notice or an opportunity to resolve the problem. Urgent protective action may be necessary to avoid harm to other users or systems.

The service provides technical signals and alerts to support decisions. It is not a substitute for site backups, professional incident response, independent security testing or your own availability procedures.

No specific service-level guarantee, financial remedy or uninterrupted-availability commitment is created by these general descriptions. Any enforceable service level must be separately and expressly agreed. Nothing here removes rights that cannot lawfully be waived.

Account, monitoring, support and visitor data are processed in accordance with the Privacy Policy and the service configuration. Customers should take care not to store secret credentials or unnecessary personal data in monitor names, public pages or messages.

The operator may update these Terms as features, operating practices or legal requirements change, subject to any notice and consent requirements that apply. The version applicable to a paid transaction should remain available for reference.

Questions about a provision or a disputed account action should be raised through the Contact page. Mandatory rights under applicable local laws remain unaffected.