01
Who this notice covers
This notice concerns visitors to WebHostingMonitor.com, people who send enquiries, and customers who use Web Hosting Monitor’s monitoring services.
“Web Hosting Monitor” refers to the service and its operator. To request the operator’s legal business details, use the Contact page.
02
Information we collect or receive
Different features need different data. Information can include:
- Account and contact details such as name, email, login identifiers and account preferences.
- Website, domain, public IP, heartbeat configuration and monitor settings entered by customers.
- HTTP status, response times, certificate details, public DNS snapshots, reputation checks, timestamps and incident history.
- Contact-form messages, ticket details, troubleshooting correspondence and attachments, where used.
- Technical activity such as IP address, request logs and security-related events needed to operate and protect the service.
- Consent preference for optional analytics and website-usage data collected if analytics is accepted.
03
Why we use information
We process relevant information to provide website and heartbeat checks, deliver alerts, present account dashboards and public status pages, troubleshoot errors, respond to enquiries, maintain account security and administer the service.
Where payment functionality is activated, billing information may also be processed to administer subscriptions, invoices, payment enquiries and legal accounting obligations.
04
Legal grounds and your choices
Depending on the applicable privacy law, relevant processing may be necessary to provide requested services, comply with legal obligations, support legitimate security or operational interests, or rely on your consent.
Where consent is used for optional website analytics, you may reject analytics or revisit the choice using the Analytics preferences control in the footer. Rejecting optional analytics does not prevent normal use of the website.
05
Cookies, local storage and analytics
The website uses necessary browser features for sessions, authentication, CSRF protection and preference storage. It also offers optional Google Analytics for understanding visits and improving the public website.
Google Analytics is not loaded through the displayed consent flow until the visitor chooses to accept. Consent decisions are stored in the browser; the footer provides a way to reopen the preference control.
Third-party sites reached through external links may set their own cookies under their own policies.
06
Service providers and disclosures
Service providers may process limited information to host the application, deliver emails, perform reputation or DNS-related checks, operate analytics where accepted, or handle payments if checkout becomes available.
Information may also be disclosed where required by applicable law, to respond to lawful requests, to protect the service or to enforce the terms. We do not describe optional analytics as necessary for use of the service.
07
Public status pages and monitor labels
A customer may choose to publish a status page containing selected monitoring information. That information may be visible to anyone with the public URL and can include monitor titles, recorded results and related status details.
Do not include confidential URLs, secrets, user identifiers or private infrastructure descriptions in information intended for public display.
08
International processing
The website and its providers may process or store data in more than one country depending on the actual service configuration. Where applicable law restricts international transfers, the operator must establish the appropriate protections.
You can ask for information about processing locations and relevant providers through the Contact page.
09
How long information is kept
Monitoring history, account records, contact enquiries and support information are retained according to operational needs, the account lifecycle, service troubleshooting, security requirements and applicable legal obligations.
Retention may differ by data category, plan and the purpose for which it was collected. Some information may need to remain in backups or legally required records after an account closes.
10
Access, correction and deletion requests
You may contact us to ask about personal information associated with your account, seek corrections, request deletion, or raise a concern. Your specific rights and the limits on those rights depend on applicable laws and circumstances.
We may need to verify the requester’s identity before discussing account data or making a sensitive change. Some records may need to be retained to meet legal, security or dispute-resolution obligations.
Submit a privacy enquiry →
11
Protecting information
The application uses public-destination validation for monitoring checks and separate customer and administrator interfaces. Access to customer information should be restricted to people who need it for the service.
No data-transmission or storage system can be guaranteed completely secure. Please report suspected exposure or unauthorized use through the Contact page.
12
Children and account eligibility
Web Hosting Monitor is intended for people acting for themselves or organizations that need website-monitoring services. Account holders must be legally capable of entering into the applicable service terms.
If you believe a child has provided personal information inappropriately, contact us with enough detail to investigate.
13
Updates and contact
We may revise this notice as features, providers or laws change. Material changes should be communicated through an appropriate website or account notice when required.
For privacy enquiries, contact the service through the public contact form and select the Privacy category.
Contact regarding privacy →